Privacy Policy

Your privacy is important to us. This policy explains how Wildnexo collects, uses, and protects your personal information.

Last updated: January 2024

Information We Collect

Personal Information

  • Contact Details: Name, email address, phone number, company name, and mailing address when you contact us or request information
  • Business Information: Company details, purchasing requirements, and product specifications for B2B communications
  • Communication Records: Email correspondence, inquiry forms, and consultation notes

Technical Information

  • Website Usage: IP address, browser type, device information, and pages visited
  • Cookies: Session cookies and analytics cookies to improve website functionality

How We Use Your Information

Business Operations

  • • Respond to inquiries and provide product information
  • • Process quotation requests and proposals
  • • Manage ODM/OEM project communications
  • • Provide customer support and technical assistance

Service Improvement

  • • Analyze website usage to improve user experience
  • • Develop new products and services
  • • Send relevant industry updates (with consent)
  • • Maintain quality assurance records

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers

Trusted partners who assist in business operations under strict confidentiality

Legal Requirements

When required by law or to protect our legal rights and interests

Business Transfer

In case of merger, acquisition, or sale of business assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure server infrastructure
  • • Regular security updates and patches
  • • Access controls and authentication

Organizational Measures

  • • Employee training on data protection
  • • Limited access on need-to-know basis
  • • Regular security assessments
  • • Incident response procedures

Your Rights

Access

Request copies of your personal information

Rectification

Correct inaccurate or incomplete information

Erasure

Request deletion of your personal data

Portability

Receive your data in a structured format

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand website usage patterns

Functional Cookies

Remember your preferences and settings

International Data Transfers

As a global manufacturer serving clients worldwide, your information may be transferred to and processed in China where our headquarters and production facilities are located. We ensure appropriate safeguards are in place for international transfers.

All transfers comply with applicable data protection regulations

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

Business inquiries: 3 years after last contact
Contract records: 7 years after contract completion
Website analytics: 26 months maximum

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer

Email: privacy@wildnexo.com
Phone: +86 592 xxx xxxx
Address: Wildnexo Manufacturing Co., Ltd.
Xiamen, Fujian Province, China

Response Time

• General inquiries: 2-3 business days
• Data subject requests: 30 days maximum
• Urgent matters: 24 hours

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • • Posting the updated policy on our website
  • • Sending email notifications to registered users
  • • Updating the "Last modified" date at the top of this policy